Chatham

Ifyc
Explorer

I have been trying to speak with an agent in 2 days now.

They never return their calls.

4 REPLIES 4
Christopher_G
EE Community Support Team

Hi @Ifyc 

Welcome to the community.

Is it a specific person that you're looking to speak to? 

Chris

bristolian
EE Community Star
EE Community Star

What is your query? If it's a general one, ask away.

If account-specific, I'd suggest waiting in the queue for an agent to answer.

Hi Chris,

Thank you for reaching out.

No, just needed to speak with anyone and sort out my payment plans.

Wish someone could just call me back and sort it out for me.

Kind regards.

Christopher_G
EE Community Support Team

Thanks @Ifyc 

What happens when you try to call 150 and go through the options. They'll be able to help with your payments, once you get through.

Chris