My watch contract ended in March, how do l terminate . I am still billed for it.
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10-05-2024 10:35 AM
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10-05-2024 10:37 AM
Hi @Dilly6
Unless you gave 30 days notice then your contract has not ended just your minimum contract term.
To cancel you need to call EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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10-05-2024 10:38 AM
Hello @Dilly6
Once your term for your contract is up you will be put under a 30 day rolling contract. You will need to call to give notice
If you call 150 and select Thinking of Leaving to cancel your contract.
However there is info about cancelling your contract here - https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee
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10-05-2024 11:06 AM
@Profile closed wrote:
Once your term for your contract is up you will be put under a 30 day rolling contract.
This is at the heart of the popular misconception about contracts "ending". You are always on a 30day rolling contract from day-one - nothing changes there.
The only difference is the minimum term finishes - some call this a "commitment period".

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