The EE Community

1.6Gbps Router question.

Hi. I've just moved over to EE from BT ff900 fttp. I wanted to get the 1.6Gbps package, that is available to my address. But i was told that that package was only available to new customers and that i would have to wait for until EE/BT send out a let...

ee wifi hotspot not connecting

Hello,I've had an EE Broadband for years now and I noticed that the previous bt wifi hotspot near me has now become an EE Wifi hotspot which I have been trying to connect to with my regular ee details but it doesn't let me connect. It doesn't say inc...

Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Landline Phone Voice Messages

Could someone advise me how I switch off EE Landline Voice Messages?  The 1571 system does not provide for switching it off. 

No Access To Bills

My online account wont allow me to link my device, just comes up with an error, so I'm unable to access bills through the online account.I've seen multiple places say that you can text BILL '150' to access your bill, this also doesn't work. I've call...

Error code AF126 on live tv

Apple watch paired plan £5

Hello,I just got my own Apple watch from a third party, and I wanted to link it to my current sim only contract in EE. I can see that there is a £7 1-month paired plan available to activate during the setting up of the watch, however, can see in the ...

Forgot apple sign in password