The EE Community

Linking Product Accounts to EE App/Website

It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...

bills

i’ve recently paid a bill early on the 26th april but my direct debit isn’t due till 2nd may will i still be charged on the 2nd of may or no as i’ve paid it early?

Resolved! EE TV Apple TV App Questions

Hi,My Sky contract is coming up for renewal along with broadband. I am very interested in EE TV Apple TV app as this looks like the only real solution to watch live channels on Apple TV in good quality. Please could someone answer the following que...

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Discovery + not working

So...... after moving from BT to EE I can no longer access sport on EE tv or discovery + after many calls to EE which went around in circles the last advisor has told me there is a Problem with the EE /TV app and it's going to be 10th April before it...

Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract, i pressed option 1 because it says they will send ...

Struggling to pay my bill

HiI am struggling to pay my bill this month. Sue to being sanctioned from universal credit, but I pay it in full on the 3/04/24CheersNeil

Wifi to garden office (Ethernet to wireless)

Hi there,I ‘m hoping someone can help as my Googling is going in circles! I have bt/ee broadband in my house already but I need to get it to a garden office (already built years ago before we moved in) which is 25-30 metres away from the house in a r...

Roaming in Germany and prague

I have a 20 pound pack and I was told to buy a top up voucher from the EE sales rep for travel in Germany& Prague but my data is not working

The EE Community

Welcome to the EE Community

Featured Posts

Have your say - avoiding the queues

EE TV is here

Welcome to new EE

Community Activity