Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1904486members
1159739posts

Featured Posts

Community Activity

Sign In to Post

Moving house

Hi, I was told when I signed up for a contract that I would be able to move house and there would be no charge for this. Just wanted to check that I won’t be charged an early cancellation fee on my contract for moving house. The terms and conditions ...

Number Deactivated After Inactivity

Hi everyone,I'm hoping someone might be able to shed some light on my situation. I have an EE SIM card that I purchased in the UK and used for a year while living there. I returned outside UK last September and haven't recharged the SIM since then.Fo...

Parental Control not working

Parental control is set to 12+ but adult sites can still be accessed. Why is that? Happening on both iOS and Samsung phone. Please help!

Resolved! Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by • Investigator
  • 122654 Views
  • 740 replies
  • 400 Helpful

Credit Check Loop

Hey,When ordering a sim I am getting to the credit check part where it asks my job, how long I’ve been at address etc , once filled in and click consent to credit check the page just refreshed back to start , no error messages I’ve tried 3 different ...

Re: Zablokowana karta SIM

Hejka. Nie używałem karty Ee ponad 8 miesięcy. Chciałem wczoraj wykupić pakiet i nic nie mogę zrobić bo zablokowali mi kartę SIM. Co mogę zrobić w tej sytuacji?

Ilona7 by • Explorer
  • 30 Views
  • 4 replies
  • 0 Helpful

taking double the money each month

I am on a £10 contract but for the last 8 months ee have been consistenly taking £20. I am now in £80 credit on account. How do I get this money back or use it instead of them also continuing to take £10 a month from card

service

my phone has had no service since yesterday meaning my data isn’t working and i cannot make any phone calls. i have removed my sim card multiple times and restarted my phone multiple times too. 

Load more

Latest from our Blog

Meet the Pixel 8a

Meet the Pixel 8a - Delightful. Powerful. Full of Google AI.   Fun colours. Fresh design. Pixel 8a is bright and bold, and feels great in your hand. It's designed with a smooth finish and matt back ...

4 Comments

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

204 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

53 Comments
More