The EE Community

Fraud

Had fraud on my account! Ee let someone get on my account steal my number! There name is still on my account!! Changed all my passwords so getting no answers what so ever !! Been told different things by different people when I phone! Told to wait fo...

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

Re: Not registered on network

Hi Christopher I am having the same problem. When i try to make a call to a mobile number it doesn't connect and the screen says 'not registered on network'. I tried calling 150 and same message. I have restarted several times and checked coverage on...

Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract, i pressed option 1 because it says they will send ...

changing direct debit

Hi I have logged on and changed the account for my direct debit. However it hasn't changed the direct debit for the device payment, what do I do please?

Internet not connecting for around 30 seconds after pc boot

As the title says, My internet isn't connecting via ethernet for around 30 seconds after the PC first boots. It's not a major issue, more of an annoyance as any apps that need the internet for updates etc on first boot throw out error messages.I've t...

New EE customer - cannot make calls

Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Digital Voice

I am Having an issue with my Digital Voice where incoming calls we can hear the person on over end but they can’t hear us and it same when we call out. I have tried a cordless phone and still the same and it does it to all four on my digital voice ph...

1.6gb package doesnt work

I upgraded from BT 900mbps service to the fantastic advertised 1.6gb service with priority gaming and work mode. After several phone calls and engineer visits the problem is still not resolved. This service is not fully supported. I have been told by...

The EE Community

Welcome to the EE Community

Featured Posts

Have your say - avoiding the queues

EE TV is here

Welcome to new EE

Community Activity