The EE Community

Microsoft 365 Personal as an inclusive extra

When I took my current deal with 3 inclusive extras, this was an option to select, and I see it’s still advertised for anyone taking out a new contract. However, when I go to the page where I can select my extras it does not appear. Why is this?

EE wifi hotspot

Hi,i'm using ee hotspot wifi on a macbook running OS14.4.1. wifi often gets a exclamtion mark and disconnected. I then need to turn off and on wifi and log onto ee wifi again.it happens 10 times a day. this is very annoying because every time  I need...

EE perk code not working

Dear EEI am trying to upgrade my SIM only plan to your 24 month £15/month plan. I have a new EE perk code which should give me a 20% discount but when entering the code in the “Got a promo code” section I get an invalid code error. Have tried 2 diffe...

EE app

How do I find what I have in my package in the app? 

New SIM card

Hey I brought just a new SIM card in morning on 24 month contract but my internet is not working . I don’t know y .

Re: Smart hub and bridge mode

Hi,I've been an EE customer for many years and used my own router to connect over the DSL side (An Asus on which I use VPN host and client). The broadband speeds have always been very low (FTTC and about 34Mbits DL/9.5UL.)I've been trying to get them...

Ive had the new ee hub for 2 wks & its rubbish anyone else feel the same

Change to EE

I would like to change from ID mobile to EE could you please assist  thanks  Ian 

EE Broadband blocking websites

Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...