Community Activity

Do I Have ‘Full Fibre’?

Stupid question time as I can’t get through to EE. My contract ends soon (thanks EE for letting me know 13 days beforehand ) and I’m considering my options. I’m currently on ‘Fibre Plus Broadband’: is that full fibre? 

GB65 by Investigator
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Resolved! Safety Verification Code

Hello, I'm trying to redeem an item with my EE points and the safety verification code isn't sending to my phone. 

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Using my iPhone in the USA

My brother is in the USA and didn’t text ROAMING to 150 before he went.  Is there any way he can use his EE iPhone in the USA whilst he is there? It seems he can use WhatsApp, but the other functions on his phone don’t seem to be working. TIA to anyo...

TattyP by Visitor
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EE TV

How long does it take for Netflix & Now take to be activated after installation has taken place?

no UHD on bbc iplayer on ee TV box pro

Good afternoonI have recently joined ee from BT, and have today taken delivery of my shiny new ee TV box pro. However, as with my BTTV box pro, there is no UHD content available on iplayer via the box. I have checked the settings and they're on UHD 5...

Resolved! IMEI not recognised

Please help!I bought a huawei p30 pro from music magpie locked to EE. I'm now needing to change network. For some reason EE don't recognise my IMEI number. Is there anything I can do to get my phone unlocked as the support group haven't really helped...

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