Safety Verification Code

[IbrahimHD]

Hello, I'm trying to redeem an item with my EE points and the safety verification code isn't sending to my phone. 

[Chris_B · Accepted solution]

@IbrahimHD  What EE points.   EE don’t give you points.    Sounds like you’ve received a scam message and have fallen for it.   Change your EE password asap if you’ve entered your password.   

You might want to read THIS 

[nannylil]

Im trying to redeem my points  ? Wont go through?

[Christopher_G]

Hi @nannylil 

if you have received a text message about reward points, please do not follow the link. It is likely a scam to capture your details.

If you have entered any bank information, I recommend contacting your bank as soon as possible. Also, if you have entered any passwords, please make sure you change them.

Security | EE

Chris