The EE Community

Sim only deals then upgrading

So i am on a 12 month sim only deal..can you upgrade at any point on sim only or does the same still apply as if you are taking out the phone as a contract and you have to wait the full 12 months before upgrading?

Roaming abroad with PAYG

I'm abroad for 18 months (Australia and New Zealand). I've received SMS messages listing costs for sending texts and making calls, while over here, but attempts to send messages fail with "Error 38".  Why is this?Secondly, I'm making regular top ups ...

Ive had the new ee hub for 2 wks & its rubbish anyone else feel the same

Having trouble linking my new sim

Hi everyone!I switched over to EE yesterday.. I’ve just put my new sim in and it’s all up and running. So I downloaded the app and made an account but it’s not letting me link my mobile to my account, it keeps saying that the 4 digit code has been se...

Charges

Hi. Can anyone let me know if there is a standing charge to go on my data when using from abroad (Europe) please??  I can see the messages from EE with daily Tx and call charges but would like to use my data for just one day and not sure if there is ...

Google Pixel 8 pro

My Pixel 8 Pro is stuck in the boot cycle. It gave me the option to reset to factory settings which i did but its failed to boot up properly and again is stuck in the cycle. Help ??

add to plan

Is there anyway of adding an Xbox elite series 2 core controller to my EE plan as i don't see an option for that.

Data

Hi weneed data urgently I’m Ina different country 

Compliment

I just wanted to thank Dawn and Morgan for their customer service first thing on a Monday morning! I was in bit of a pickle and worried about my account and they sorted me out really well, they were understanding and empathetic. Thank you, I hope you...