Community Activity

Can’t redeem code a text sent fro EE

Has anyone had have the same problem as me ?They sent me a link to get Apple Arcade 6 months free , but gives an error can’t connect with Apple Store I did try without the wifi as someone suggested, but still shows can’t connect to apple stores 

Why doe EE lie about mobile coverage?

Why does EE feel the need to lie about their network coverage? I have lived at the same address for 30+ years and have never got a signal. Use to use the EE 'booster' box which was brilliant until 3G was abandoned last year. I was forced to upgrade p...

EE coverage.png
stephen5000 by Established Contributor
  • 104 Views
  • 6 replies
  • 2 Helpful

New website PUK code issue

Hi, I need to get my PUK code as I've blocked my SIM but every single answer refers to the old ee website - there appears to be no up to date info on where to get your PUK code.I have tried these answers  "Menu > Account Settings > Unlock your SIM."a...

5568 by Investigator
  • 2368 Views
  • 27 replies
  • 8 Helpful

Abroad

I’m currently in turkey , it won’t allow me to txt 150 for roaming and I have no service  only when I connect to wifi  please help 

EE app

Hello,I cannot add my phone onto the EE app to see when my bills are coming out of my account. Can anyone help?? It’s kind of important to know this information.  Any help is appreciated. Thanks. 

Re: How do I access online chat

Hello , ca someone from your company help me with my phone please? I try to call you and to contact you from two weeks and nothing happens I can not receive phone from a landline number, I need this urgently please. 

Ioana82 by Investigator
  • 16 Views
  • 3 replies
  • 0 Helpful

Sim not provisioned

Got my sim with my phone contract and I put in into the phone, the sim is not registered 24 hours after I first put it in. I have tried all the EE recommendations but none helped. I cannot call or text and no one can to me. I dont know how to use the...

mik0_ by Explorer
  • 19 Views
  • 2 replies
  • 0 Helpful

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