Community Activity

Problems accessing bills

So I’m trying to check my bills for my recent upgrade and EE broadband that I switched over from BT and I can’t access any of them from the App or Website. I’ve had texts and emails saying check my bill and click link provided and also manually check...

Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by Investigator
  • 557 Views
  • 20 replies
  • 1 Helpful

I am on older Pack and can’t upgrade

HelloI purchased an ee sim last month at heathrow with 20 pounds pack . This month, I am trying to upgrade my pack to the 30 pounds one , but I can’t do that . It always gives me the message that there is some error and I am still on one of their old...

Noha91 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Amazon Fire Tv new wifi cannot connect to EE

I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...

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Karen207 by Investigator
  • 483 Views
  • 56 replies
  • 24 Helpful

No Streaming or Connectivity to Tablets

No Streaming connection to my tvs (Netflix etc), no connection to 2 of my Tablets & no connection to my Kasa plugs. I have rebooted & updated apps etc to no avail.I'm unhappy....my partner after 2 weeks away working is not gonna be pleased. Also it's...

Cannot pay for subscription pack

I have an EE dongle with a phone number registered in my EE app. I cannot purchase a subscription pack for this either by app or through the website. I get the attached error. Ive been using  this dongle for 2 years with no issues.Both cards I have ...

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T3R1 by Visitor
  • 21 Views
  • 1 replies
  • 1 Helpful

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