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Client advisor misadviced

I switched to EE from Three on 11th April at the 155-157 Oxford Street branch. Ms Daria, The advisor, offered me and my partner 30% discount for the plans, £25 per month. However, the first bill charged me £36 and I spoke to the manager and the same ...

Let down by EE

EE let us down by not explaining that unlimited calls and data do not mean unlimited only 50 gb. And not able to gift data anymore either when in France.

Roam Abroad Pass for US and Caribbean

Hi,I'm going on Honeymoon in August we are having a few days in Florida then getting a cruise around the Caribbean will I be covered by the Roam aboard pass in the Caribbean countries or will this require a new add on?Also is the Roam abroad pass the...

Janie12 by • Visitor
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  • 0 replies
  • 0 Helpful

£5 free credit offer

I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...

44RT by • Investigator
  • 459 Views
  • 19 replies
  • 8 Helpful

New SIM card

Hey I brought just a new SIM card in morning on 24 month contract but my internet is not working . I don’t know y .

ivii by • Explorer
  • 18 Views
  • 5 replies
  • 0 Helpful

Add ons page not working

I have outstanding credit however I’m unable to purchase add ons as the page states it’s not working

Gps3 by • Explorer
  • 40 Views
  • 4 replies
  • 0 Helpful

Sim Card not recognised

Hi, My I Phone 11 has recently had a system upgarde but it is advising that the sim card is bot recognised so I'm unable to make any calls including 150. Does anyone have any idea how to fix? Thankyou 

4GEE Router

Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...

jockwav1 by • Established Contributor
  • 67 Views
  • 5 replies
  • 1 Helpful

Using Draytek Vigor 130 and Unifi Setup

I am looking at moving from Sky to EE for my broadband.I currently have my own network setup using Unifi which gives me great wifi coverage throughout my property.To get this working with Sky I had to replace the Sky router with a Drayteck Vigor 130 ...

TrickyT by • Contributor
  • 28 Views
  • 6 replies
  • 0 Helpful

Mini box

Just rung EE for a second mini box. Were today we couldn't have 2 mini boxes. Totally confused, are you allowed 2 mini boxes with the TV box pro. Many thanks

Trina06 by • Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful
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