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Resolved! Unknown charges on bill

Looking through my bills I have noticed there are small charges here and there on my bill and daughters bill. I pay these jointly. The charges seem to be 19p from psychic lines and also info charges 19p dotted here and there on bills but neither me o...

Wingo10 by • Visitor
  • 72 Views
  • 3 replies
  • 1 Helpful

BT Black Discs with BT Smart Hub on EE Broadband

Hi GuysI have recently migrated over to the EE Broadband but kept all my existing BT equipment.  My problem is I have 3 BT black discs and a BT Smart hub.  Only 1 out of the 3 discs is working.  I have tried all pairing methods but I can't get the bl...

Resolved! Re: Now TV error

Just to say I have had exactly the same issue since yesterday. Had been working perfectly before then. I am connected wirelessly. Live TV channels I subscribe to via NOW are working fine, just the app that no longer works. Any advice gratefully recei...

lvp1973 by • Explorer
  • 48 Views
  • 2 replies
  • 1 Helpful

Resolved! IMEI not recognised

Please help!I bought a huawei p30 pro from music magpie locked to EE. I'm now needing to change network. For some reason EE don't recognise my IMEI number. Is there anything I can do to get my phone unlocked as the support group haven't really helped...

bills

i’ve recently paid a bill early on the 26th april but my direct debit isn’t due till 2nd may will i still be charged on the 2nd of may or no as i’ve paid it early? 

Linking Product Accounts to EE App/Website

It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...

Resolved! EE TV Apple TV App Questions

Hi,My Sky contract is coming up for renewal along with broadband.  I am very interested in EE TV Apple TV app as this looks like the only real solution to watch live channels on Apple TV in good quality.  Please could someone answer the following que...

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

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