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EE TV Pro Box Black Screen

Hi - am using the EE TV box pro. Whether watching live terrestrial TV or via apps I intermittently experience a black screen for a second or so before picture/sound resumes.Have tried rebooting box, but it persists - any ideas on how to resolve?

RH76 by • Investigator
  • 15 Views
  • 2 replies
  • 0 Helpful

Parental Control not working

Parental control is set to 12+ but adult sites can still be accessed. Why is that? Happening on both iOS and Samsung phone. Please help!

Smart watch

I have a mobile contract with ee for a long time now, and I am wanting to know if I can add a smart watch onto the same account? Thank you Karen

Update apps

On my EE TV settings, into software information and then Update apps, keep getting a message only recently saying We can’t update your Apps please try again later or visit bt.com/tverrors for help, but it does not give me any help whatsoever as it as...

Advice

Waiting for a text for help it's still not arrived. So two things really, 1st need a upgrade so need some advice as want to stay with same or similar plan and I need a new mobile. 2nd signal issues in my area who deals with that? 

Roaming in Europe

Hi, I’m currently in Berlin and my roaming isn’t working. This also happened to me last week when I went to Amsterdam. I’m using iPhone turned on Data roaming on cap limit off. Restarted my phone and all the troubleshooting done. I have 2.47£ roam in...

berndy by • Visitor
  • 25 Views
  • 2 replies
  • 0 Helpful

Unable to register go network

HiHelp please, I am unable go register my phone to the network.Did say they where updating the network in my area, this has since come back on and am unable to register to the network.I am unable go recieve/make calls or texts, unable to get wifi cal...

Em181 by • Investigator
  • 59 Views
  • 5 replies
  • 0 Helpful

Roaming

I got a text saying welcome to the Isle of Man and the cost of Roaming  chargesbut I was only in the Lake District how do I amend this as the phone line is mainly automated and it’s hard to speak to someone  

Sam280 by • Explorer
  • 363 Views
  • 4 replies
  • 2 Helpful
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