The EE Community

Phone not delivered

I went to EE shop where i was told i could get the phone on the day and told when signed contract that it is not available and signed up for postage at home where I was told to get it on the day after before choosing between stores and home and then ...

Mini box

Just rung EE for a second mini box. Were today we couldn't have 2 mini boxes. Totally confused, are you allowed 2 mini boxes with the TV box pro. Many thanks

Looking for a solution to poor WiFi connectivity upstairs

 I recently had EE Full Fibre installed on Friday but I am struggling to get a good WiFi signal upstairs (this has been happening for a long time, even on my old broadband) - I'm currently in the process of trying to get an Ethernet cable run from do...

heloo

Heloo ، I bought a sim card from eBay and I am in Germany, but the sim card does not give the login signal and I cannot buy online. I hope you can help me. This is my number ee *********** [Mod edit: Please do not share personal details as your posts...

Traveling to France

What plan should I get if I will need service/roamingI’m traveling from London to Cannes France for 7days 

Repairs and warranty scam

Hi All, after being an EE customer for years it pains me to have to write a complaint like this. in April i was contacted because i was eligible for a free upgrade. I thought id try something new and decided on the Galaxy z Flip 3. Great phone, looks...

Amazon UK

No SMS from Amazon UK? What is the reason ?

4GEE Router

Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...

Awful customer servive regarding a billing error, where they took £820 in error

Add on

I topped up my credit today on the website but keep getting a problem error message.