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Community Activity
EE unlinked
My EE app is saying that I need to link a device, this wasn’t happening a week ago and it’s really inconveniencing me. I’m a University student and I can’t see how much data I have less due to this!! This is extremely frustrating!!
Crazy new roaming charges
Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...
Resolved! Changing account name but not banking details
HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...
No Subscription Through EE
The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...
Flexi Plan contract
Hello. I am on a flexiplan for my Samsung S25 and contract payment is on Direct Debit but how do I pay the device payment? I've looked on the EE app but can't see how to make the payment!Hope someone can help as don't want a mark on my credit score...
Roaming abroad - urgent
My 12 year old is current away with her rugby team and cannot access her roaming pass. We previously used the £25 per month add on which we organised before we travelled. She had to initiate this herself once she received a text from EE but has been ...
Resolved! Intermittent picture pixelation and sound problems.
Hello, i've recently moved to EE TV after twenty plus years with Sky and i'm having a couple of problems that I hope can be fixed.We have the EE TV Box Pro and a Mini, and both are showing the same problems. Both boxes are in internet mode and are co...
Tec and broadband
Hi am after setting up broadband and a ps5 pro
WiFi Calling Symbol
Hello, my Samsung S24 ultra has just been updated to Android 15, since the upgrade the wifi calling symbol at the top of the screen is not showing. The wifi and wifi calling are both enabled, I've cleared the phone cache without success, all the info...
Wifi not working
Anybody got any idea why my smart hub won't connect. I get the message "can't connect as there is a problem with your billing" I click the link to billing and it just says "you're up-to-date and I don't owe any money"Don't understand
