Community Activity

Appalling service

Transition to EE seemed so easy. now ten days into process: parcels sent almost daily, never received instructions as EE had my email wrong. Have received hubs, minihubs, phone bases, extenders etc and spent hours on phone/video calls trying to resol...

Nic1958 by Explorer
  • 5 Views
  • 0 replies
  • 0 Helpful

HR Email or Number Contact

Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!

Zenitsu by Visitor
  • 6560 Views
  • 92 replies
  • 6 Helpful

When will EE bring TTTV to their TV Platform?

My Mother has recently moved her TV , Broadband and Telecom services to EE. The system was installed yesterday and last night she went looking for her favourite Free to Air TV channel, TPTV (Talking Pictures TV). This popular TV channel specializes i...

Resolved! My existing email address

<span;>I'm just about to change my broadband over from BT to EE. I don't want to have to change my existing 'btinternet.com' email address. Please tell me I don't have to.</span;>

Norbert58 by Investigator
  • 374 Views
  • 10 replies
  • 4 Helpful

GDPR Breach

EE is showing another customer's full details, bills and private information including full address on my account. Is there an easy way to raise this with them as a complaint and huge security flaw?

Re

I was told I was going to get a phone call and I still I haven’t got one it’s been over two , I can’t phone them because EE roaming even though they said they were going to change my bolt on 

Not Receiving Verfication Codes

Hi, my number has today ported from O2 over to EE but I am not receiving verification codes via SMS but am receiving other messages. My EE sim is also able to take calls but it cannot receive calls from those on Vodafone.. please advise 

Rayling77 by Investigator
  • 2787 Views
  • 10 replies
  • 6 Helpful

Resolved! dificuldade em se comunicar com o ee

It's been more than 10 days since I contracted internet at my residence and I made a change to my current chip plan, making the payment monthly. Until then, everything was very smooth. Everything was done in the store, then in person, where one of th...

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Number Deactivated

Hello, I haven't used my EE number in over 1 year as I've been abroad. Now I'm back in the UK and I'm trying to reactivate the number. What do I need to do to receive calls and texts o  this number? 

Judosh by Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful