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No 5g signal
Hi EE, I have been a customer of EE for many years and signed upto the EE service since it's launch. Throughout the years I have been very happy with the speed of the 5g connection and felt superior over others with how fast web pages/music/videos wo...
Resolved! Xbox Ultimate Game Pass - Free for 6 Months
Hi thereI'm hoping you can help. I upgraded to FTTP a couple of months ago now and was waiting for my new PC before I activated the free Xbox Game Pass. I have got my PC now but I can only see where to add it onto my subscription for additional £14.9...
Resolved! Your account’s cancelled
Trying to buy new EE SIMO as EE One as I already have EE broadband but upon login getting this error instead of SIM Plan buy page Typo -Your account is cancelled
Resolved! Credit my broadband account before bill issued
Trying to find the option to pre credit my broadband and all i find is "setup direct debit" I DON'T use DD payments. If i have the money to hand i want to be able to credit my account with out a headake. Since moving my broadband from BT to EE its b...
Latency on Apple TV 4k
I’ve just received my EE Apple TV 4K having already been a long term Apple TV user. Service will be switched on on Monday and I’m looking forward to seeing how it is. However,I’m wondering what others experience is of the latency of live TV? I’ve got...
ontopup is a scam company
EE you have had so many complaints about ontopup but you still use them and your logo still on their main page. You know they are miss selling customers a one time top up an then customers are having multiple payments took out over time. Why are you ...
Resolved! EE ID DL
EE ID has passport or DLI scanned DL, front page is done then it says scan back side and boom it is hanged, I tried 9 times in last 3 days because after 3 attempts it will block you for 24 hours, is there any email address I can send DL to have EE ID...
Disney+ for free with contract
I have a contract paying off an s24 ultra. Did I see somewhere one of the perks was a Disney plus subscription?
Resolved! Inquiry About Using a Third-Party Modem/Router
As I couldn’t find a way to contact EE via email, I hope this message reaches some people who might be able to assist me.I would like to know if it is possible to replace the EE router with a third-party modem/router. My current EE router, which I re...
Resolved! Credit card required for content unlock
I DON'T WANT TO HEARABOUT THISCOMPANY AGAIN. AFTER ONE HOUR OF I TE SE RESEARCH ABOUT HOW TO REMOVE CONTENT LOCK, THEY ASK FOR A CREDIT CARD TO REMOVE CONTENT LOOK!?FIRST OFF ALL I DIDN'T ASK THEM TO APPLY CONTENT LOOK AND SECOND I DON'T HAVE A CREDI...
