The EE Community

Roaming in Ireland - unable to receive calls from Republic of Ireland numbers

Roaming in Ireland is "broken" for the past 5 months due to problems with EE's OCS (Online Charging System), and I wonder how many are affected by this (both Business & Consumer)?We live close to the border, so are frequent visitors to the Republic, ...

EE web app - Do more dashboard

On the "Do more" dashboard, on the Top ups  panel, the information says you can pay with Paypal, Google Pay and Apple Pay. When I navigate to the Visit page and navigate through the payment process, it only presents my stored bank card.Domore-dashboa...

New TV order tracking

where is my tv?

How can i be chsrged for Internet when i still dont have it

EE TV Pro box 1080p question.

Hi All. I have just cancelled SKY Q for EE TV and 500mb Broadband due to only really watching freeview and sports channels and EE being much cheaper. Upon installing the EE Pro box I found the picture nowhere near as clear or vivid as SKY. I had both...

Wi-FI 7 Backhaul

Hi. I have just upgraded to a new EE broadband package (existing customer with 500Mb/s FTTP) which will come with the Smart Hub Pro and an extender. Its likely that I will need a 2nd extender as I need Wi-Fi coverage at the bottom of the garden for a...

Employee recognition

Hi EE.I wondered if you had thought about making it easier/clearer to feedback praise and compliments?I love sharing a positive experience so individuals can get recognised and used this ‘general chit chat’ channel earlier to post some positive feedb...

Re: unable to connect

Unable to connect Battey security camera throw my WIFI keep getting not found use to be able to connect when on sky XTU Wireless Video Doorbell Camera with Chime, 10 unable to find the router.  Michael 

Cyber Security Activation via EE App

Hi, I've just migrated over from BT to EE and purchased a Full Works Fibre 36 plan which includes EE Cyber Security multi.  I can see EE Cyber Security on the EE app as part of my plan breakdown but I am unable to activate the feature. When I click o...

Credit Check

Hi,I looking into getting a Sim Free iPhone 16 256GB and I would like to pay monthly for 24 months. I have a job and I get a paid every week but I live with my Parents and I am 18 years old in part-time. Any time I try to apply for the finance it kee...