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UpNp and Plex

HiRecently moved to EE Fibre and have received the EE Not so Smart Hub PlusIssues I am having are:1) UpNp is not detected on any device on my network, it is turned on but not being detected or not detecting anything, I have done the whole turn of eve...

Flexi Plan contract

Hello.  I am on a flexiplan for my Samsung S25 and contract payment is on Direct Debit but how do I pay the device payment?  I've looked on the EE app but can't see how to make the payment!Hope someone can help as don't want a mark on my credit score...

TanB80 by • Visitor
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  • 0 replies
  • 0 Helpful

Calling Australia from the UK

I shall be visiting Oz in a couple of months and have been talking to companies over there about trips.The calls were cut off as I quickly hit my spend cap which is at the maximum £50.I have found a cheaper call service to use but being an 084....num...

Crazy new roaming charges

Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...

EE App

My EE app keeps saying sorry there’s a problem when I try and log in is anyone else having this issue? 

LeannK4 by • Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

Bills

Hi,How do I view/download my latest EE bills, I have just changed my broadband package, I can see this months bill ( Apr, all Ok ) but can't see/download Feb, and Mar especially as my bills rocketed from £34.99 to £41.99 and £52.99.Any ideas why, I w...

19tonyd by • Explorer
  • 14 Views
  • 1 replies
  • 0 Helpful

Tracking my order

Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details

alicat44 by • Investigator
  • 53 Views
  • 5 replies
  • 0 Helpful

Missed bill

Hi I’ve missed to pay my bill and been disconnected, thought I’ve set up my direct debit, payed today morning and still no connection, how long does it take to reconnect? Should I call somewhere or just leave it like that and will reconnect by itself...

WGrace by • Visitor
  • 6 Views
  • 1 replies
  • 0 Helpful

Roam Inclusive Package

I have just received a message that my Roam Inclusive Extra package has been removed from my plan.    I am in contract until November 2025 and as a frequent traveller use this regularly.    No reduction in price but a large part of the reason I took ...

NicRog by • Visitor
  • 135 Views
  • 4 replies
  • 1 Helpful

Now tv guide

Hi everyone how do I find now tv guide mine what to book the f1 race but can’t find the tv guide 

Lee14801 by • Established Contributor
  • 60 Views
  • 5 replies
  • 0 Helpful
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