The EE Community

EE have completely changed my tariff mid-contract

 Read moreHello. I'm completely lost and don't understand what to do. I cannot get hold of EE. They do not answer on the phone, they do not respond on the App - I can only phone them from a hugely expensive US cellphone as my phone has stopped workin...

Packs and addons

What’s the difference between a pack and a addon??Oh I know what the difference is, you can’t buy a addon using EE’s useless app.

When ido I upgrade

My phone has been just restricted

My phone has been just restricted. It's saying I've reached my limit but I spoke to customer services last week and they sent me a text confirming that they are taking payment on 1st of may and they also applied a cap on my account on the call to pre...

I need to make emergency call to family but got no credit

I need to make emergency call to family but got no credit   

I wonder how much i pay every month

Wokingham

Networks

I have really bad network 

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

add to plan not working

i am trying to add a graphics card to my plan for £45 per month but it takes the £10 upfront cost then instantly refunds. just keeps refreshing. is there a reason behind this?