Devices

Brand new phone imei blocked

I ordered a new iPhone 16 pro (sim free) from EE. When it arrived the seal looked like it was tampered with and the handsets imei number was blacklisted. EE have removed the blacklist now. But I’m wondering is this somehow a scam, and if I’ve really ...

EE App & Online info not working when signing in

Anytime I login into the EE app to check payment info or just anything really it comes up with “we’ve run into a problem”. I’ve tried deleting the app and redownloading, I’ve changed my password. Nothing works. Same happens when signing in online. I ...

Nothing Phone 3

Hi I hope you are well! I was just wondering if EE will be stocking the new Nothing Phone 3 and Nothing Headsets 1? I know they do the 3a and 3pro as well as earbuds but if anyone is in the know it would be much appreciated as I would prefer to get i...

Need return bag

Hello,I need to send some equipment back to EE as I am not using it, have phoned EE tech support and they told me that a returns bag has been sent but the bag has not turned up yet, phoned again and in total 3 more bags have been ordered but have not...

Re: BEWARE - EE have damaged my phone and are now trying to make me pay!

Omg the exact same thinks happened to me same software failure clearly they need to sort there phones regardless and that needs looking at and maybe all them phones should be recalled if its a regular fault did u manage to get it sorted because the b...

How can i find out the delivery of my tablet

Network unlock site not working

I recently bought a Nokia N86 locked to Tmobile, i attempted multiple times to unlock it on the site https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock but after inserting my IMEI get the message:  "Application error: a cl...

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Free Apple Arcade issue

Hi, I just applied for my free 6 mo the of Apple Arcade. I got a link via text to 150 but then link opens the App Store to a page that says ‘can’t connect’. what can I do to get this benefit?thanks in advance

I am having difficulty unlocking my 4gee Alcatel Osprey.I entered the IMEI which told me it is indeed locked, it then gave me an unlock code which directed me to a page detailing how to unlock it. At this point there is a black button saying unlock n...