Devices

New order

I’ve ordered a iPhone 17 pro max got order number and everything all paid for out my bank the upfront cost now I’ve just rang up as i still haven’t received a tracking number had no problem with someone earlier finding my account but had to ring back...

Replacement sim

Got replacement sim today after a **bleep** show since going on holiday and ee cancelling my sim.   Not able to connect to network still to active still not working. No one to answer calls after hours.  Been 3 weeks now. Looks like another 1 hour cal...

Iphone Duo Preorder 12th of October

Hello,Since Apple official website now announced that people would be able to prepare for their pre order such as adding it to the basket, trade in, apply for finance on 12th of October so only thing needs to be done on 16th of October is to click bu...

Faulty phone

I recently bought an Honor SIM-free mobile from EE. When I powered on the phone, I noticed that there was a crack inside the phone.I contacted EE to report the issue. I was simply told to return the item, but I was disappointed with the lack of prope...

iPhone duo .... Will love to o preorder one too .. the phone is amazing

Can’t get a replacement phone

Hi I reported my iPhone 16 lost and a block was placed on the phone, I found the phone and the block was removed. My screen needs fixing by Apple through AppleCare+ but they are saying the phone is blacklisted through checkmend how long will the blac...

iPhone 18

Hi I ordered the phone on the 25th of September and have only received 1 email since paid a deposit and also nothing coming up on my profile to say that I’ve bought the phone?

Apple Mobile handoff - when available ?

Hi,I see Apple are rolling out ‘mobile handoff’ ( https://support.apple.com/en-us/127274 ). With EE being the first to implement - so when would we likely see this thanks