Devices

iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Apple Watch series 12 delivery date ?

Read moreI placed order for series 12 Apple Watch on 20th Oct and the order is still showing as Await dispatch. Any idea on estimated said for this ? It’s the Radiant Gold Titanium Case with Burgundy. It showed as in stock when I placed the order!I p...

Lost Network this morning on my iPhone 13

I lost network on my phone this morning - tried airplane mode on and off- restarting the phone and resetting the network setting and nothing worked. Is there a way to directly get in touch with the technical team virtually? Has anyone else experience...

iPhone Duo Preorder – 16 October, No Delivery, Poor Communication and Questions

I wanted to share my experience with EE's handling of the iPhone Duo preorders, particularly regarding the lack of communication and what appears to be a rather unclear fulfilment process.I've been an EE customer for approximately 14 years, and I pre...

Resolved! iPhone Duo - Delays

I'd ordered my iPhone Duo as part of a contract upgrade on 16th October. It had been processed by EE at 15:33 and I received my confirmation number at 15:47.I've contracted EE three times since launch day, as my order seems to be stalled at the Order...

Apple Mobile handoff - when available ?

Hi,I see Apple are rolling out ‘mobile handoff’ ( https://support.apple.com/en-us/127274 ). With EE being the first to implement - so when would we likely see this thanks

my thoughts on Iphone duo preorders

I have read many discussions about Iphone duo . I agree. At this point, the tracking updates feel more like generic placeholders than meaningful progress reports. Based on what we've seen so far, I wouldn't be surprised if many customers who pre-ord...

Resolved! iPhone 18 Pro Max Burgundy 256GB Dispatch times

Hi all,I ordered the iPhone 18 Pro Max 256GB in Burgundy on the 28th/29th (technically 1am on the 29th if we’re being pedantic) and the site said “usually dispatches within 21 days”. My order details page now says within 20 days, so presumably is doi...

Resolved! Can't login to app on new mobile

Our broadband and TV come through EE so naturally, I use the EE app to check billing etc. However, I've had a new phone, Samsung A17 and it won't authenticate to allow access to the app. I get to the authentication stage and it says I have no passkey...

Resolved! Sim for Cellular iPad

Can you use a standard EE phone eSIM, which includes calls and texts, in a cellular iPad?I understand that the iPad won't support making or receiving regular phone calls, but these SIM plans are often cheaper than data-only plans.Thank you for your h...