Devices

Visual Voicemail on Samsung

We’re excited to announce that Android Visual Voicemail is now available on Samsung devices! Say goodbye to dialling in and hello to convenience.View your voicemails in a list, no more guessing who called.Play messages in any order, skip straight to ...

Watch contract

My watch contract has finished and I’m looking to cancel el it for next month as I know you have to give 30 days notice. What options do I have to go through when calling 150

Re: wifi calling

I have a similar question. I'm looking to buy my son a dumb phone, but due to not great mobile signal in the area where we live I need to to be able to connect to WiFi for calls when at home.Any advice on which handsets can do this? Do you know if No...

Resolved! OPPO FIND X9 ULTRA

I find it quite disappointing that EE has not stocked the Oppo Find X9 Ultra, especially considering their supposed partnership with Oppo to market their devices. It appears that the only places to purchase this phone in the UK are either the officia...

Resolved! Temporarily tranfer number to an old phone?

Hi,Can I temporarily transfer a number to an old phone while a phone goes into repair? If so, how do I do it? Both are Apple iPhonesThanks

Will EE support RCS E2EE (End 2 End Encryption) on IPhone RCS messages...

Are there plans to support the recently released 26.5 update feature of E2EE for IPhone RCS? If so any ideas of a timeline?

Resolved! Manual Unlock Request SM-G889F Xcover FieldPro (Non-EE Customer /Hard of Hearing

Hi, I am looking for help with a manual network unlock for a samsung Xcover "FieldPRO" Enterprise Model (Model: SM-G889F). This is the EU/International version, not the AT&T one. The Situation:I bought this phone second-hand on eBay. The seller con...

Resolved! Adding a watch to plan.

I have been a customer with EE since 2017, current contract is 2 out of 3 years in and is a pay monthly phone and sim. My Garmin watch has just broken so trying to get one on contract rather than pay outright, I selected the 9 months option but when ...

Resolved! Returning Handsets

Hello EE Community,Please advise: when trading in an Apple iPhone (with EE), should I: a) leave the phone on (Encased) and in standby mode in the return pack, b) remain signed in to Apple Account on the phone (so it can be traced) and importantly c) ...