Devices

**iPhone 16 Pro Max – No Service / “Phone Not Allowed” – EE Incident INC00000260

Hi,I’m posting regarding an ongoing issue affecting my iPhone 16 Pro Max and, according to EE, a number of other customers with the same device.On 2 November, my phone suddenly lost all EE network service. It attempts to connect but is then disconnec...

iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Resolved! Iphone Duo Preorder 12th of October

Hello,Since Apple official website now announced that people would be able to prepare for their pre order such as adding it to the basket, trade in, apply for finance on 12th of October so only thing needs to be done on 16th of October is to click bu...

Resolved! iPhone duo

Hi all, been looking round at the iPhone duo and EE seem to have the highest upfront cost of £550! Do you think this is an error?

Resolved! iPhone Duo - preorder tracking confusion

When ordering I was told on website, by email and confirmation email to expect delivery on launch date (that hasn’t happened as no dispatch yet). my tracking is now just showing “Your order is in hand. Check back later for your delivery date.” does ...

iPhone Duo Preorder – 16 October, No Delivery, Poor Communication and Questions

I wanted to share my experience with EE's handling of the iPhone Duo preorders, particularly regarding the lack of communication and what appears to be a rather unclear fulfilment process.I've been an EE customer for approximately 14 years, and I pre...

Apple Watch Series 12 Ceramic White 46mm

I placed my order for my watch in early September. Despite many phone calls to customer services and emails received saying ‘great news your order is on is way’ I have absolutely no idea when I can expect delivery??? I am sooooo frustrated as nobod...

MacBook Air M5 15inch Dispatch time?

Hi, I just placed an order for a MacBook Air but it says dispatch usually more than 28 days. Does anyone know when the stock will come in? I don’t want to wait that long.

Apple Watch series 12 delivery date ?

Read moreI placed order for series 12 Apple Watch on 20th Oct and the order is still showing as Await dispatch. Any idea on estimated said for this ? It’s the Radiant Gold Titanium Case with Burgundy. It showed as in stock when I placed the order!I p...

Lost Network this morning on my iPhone 13

I lost network on my phone this morning - tried airplane mode on and off- restarting the phone and resetting the network setting and nothing worked. Is there a way to directly get in touch with the technical team virtually? Has anyone else experience...