Devices

Beware of Tablet Deception

I went to the EE store near Oxford Circle to upgrade my phone - I was given a 'free' tablet - to all customers please beware of this deception - the salesperson most likely will not tell you the SIM will be charged to you each month and you will be l...

Resolved! looking to remove Apple Watch from my account

how do I take an Apple Watch of my acc

Phone Failure One Month Before Final Payment

Hi everyone,I’m posting here to share my experience and hopefully get some guidance or support.I’ve been paying for this phone(s24 Ultra) consistently for almost one year, without missing any payments. I have only one month left before the final paym...

AirPod Max

I used to be with EE until earlier this year. During my time I purchased a pair of Apple AirPod Max alongside my contract. They seem to need a service due to a Bluetooth stack problem which stops them from pairing. I called Customer Service in order ...

Resolved! File location

Where do bills download to on an iPad? I have to tap the notifications when they briefly appear at the bottom of the screen. They don’t go to Downloads

Resolved! Apple Watch Ultra 3 won’t have 5G

I received my Watch Ultra 3 today and as i suspected only has 4G. Called EE to be told that no watch plans currently support 5G. Spoke to a manager aswell to confirm and its true. At the moment although the watch is 5G compatible we are stuck with 4G...

Resolved! Samsung a17 compatibility with Samsung wear 6 lte

Good afternoon I know from Samsung that the Samsung a17 5g is compatible with the Samsung wear 6 lte watch but is that phone supported by EE with an esim.Thank you

Resolved! Blacklisted s25 ultra

I understand that my S25 Ultra has been blacklisted from the EE network, and I am currently arranging a payment plan with a debt collection agency. I'm inquiring whether it is possible to use my device with alternative SIM cards. I experienced severa...

New phone but no 5g

I have just transferred phone from a 13 to a 17 via eSIM but my new phone 5g isn’t working?

Resolved! Going round in circles with EE trying to activate Apple watch

So I’ve had an Apple Watch for around d 4 years that I’ve paid a separate plan for. I own the watch outright. recently moved to the full works iPhone plan which includes the watch plan. When I moved onto full works the watch pairing stopped receiv...