Devices

Re: Smart watch add on

Hi, I’m trying to set up mobile data on my Apple Watch, but I keep getting error code 012. My iPhone eSIM is working fine, but the Watch plan won’t activate.

Resolved! iPhone 17, 17 Pro & Air - Preorder Tracking Thread

Hello again, everyone! It's Techtember, and we all know that means new iPhones!We have an exciting lineup this year! Newly redesigned Pro Models and the all-new iPhone Air!Just like last year, let's use this thread purely for Tracking Preorders and a...

Resolved! iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this threa...

S25 Ultra messages keeps crashing

Transferred across to S25Ultra, everything is there and working except text messages, I can open it, but as soon as I select a message it closes. I've tried clearing the cache and restarting but nothing seems to work - any suggestions welcome

Resolved! Unlock Samsung Phone - Need MCK

I have a Samsung phone which I have not used for more than 3 years. I just want to unlock it to trade it in. I got a 16 digit number but when I entered it, it told me it was incorrect. The phone then locked and now says I need a MCK. I have no access...

Resolved! Upgrade Apple One Individual to family

Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...

Resolved! Sim connectivity issue

Hello EE Support teamMy name is Rahem ********. I need your help to check the network/blacklist status of an iPhone 15 Pro Max and, if possible, remove any block so the device can be used on EE and other UK networks. Let me know if anyone of you is h...

Resolved! Family Watch Plan Unlimited

I have a new Apple Watch on the way with Family Watch Plan Unlimited, I have noticed this plan has its own phone number, if I don't want to use this can I still link the watch to my iPhone's number?

Resolved! Apple Watch Cellular

Hi there I’m on EE the works plan. I tried to add a cellular plan to my account which I was led to believe is included. My account was taken out early August 2025.I tried to add it and I was told that due to my credit rating it cannot be added? How i...