Devices

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Apple Devices

Discussion about Apple's range of devices including unlocking your device

2503 Posts

Android Devices

Discussion about devices operating on Android including unlocking your device

1728 Posts

Other phones & Devices

Discussion about all other branded phones and devices including unlocking your device

783 Posts

No service after iPhone transfer – EE physical SIM affected

Hi,I need help with a network issue that started after setting up a new iPhone.My setup:I have two lines:Physical SIM: EEeSIM: Airtel (non-EE) What happened:I transferred data and settings from my old iPhone to a new iPhone.I attempted to move my EE ...

£1 SAMSUNG TABLET CODE

I have lost my code that allows me to have a tablet for £1 following broadband upgradeAnyone know how I can get it back

Upgrade

Solution required

I bought a Sony earpods via the EE app in the month of May 2025, on monthly contract. It stopped working completely like 2 months ago. I thought initially it was an issue with the charger and changed the charger but no luck. I tried connecting it wit...

iPhone 15 order

I ordered an IPhone 15 on 6th December 2025. It is still only saying “order confirmed” on the tracking system with no indication of a dispatch date even though we are now 17 days later! It was shown as in stock when I placed the order with a 48 hour...

Resolved! Upgrade

I joined EE in June 2025 . I want to add my current sim only plan to the upgrade I have been offered (its says upgrade even though I didn't get the phone from EE) . IT will not let me add it when i check out , it keeps asking me to choose another s...

IP address

Why does my IP address show as out of the UK

Resolved! EE Network Unlock Page Not Working

Anyone else had issues recently with the network unlocking page not working/throwing errors? The IMEI unlock tool is giving me the 'Something went wrong on our end' error for my second-hand Huawei P30 Lite. I've tried multiple browsers & phones on se...

EE SIM

Hello people, im trying to use my EE sim in a new phone, the phone was previously used by an old 02 number.. I can’t seem to get any signal! Do I need to unlock the phone and if so how do I do it? thanks

Resolved! iPhone purchase

Hi from EE. We're sorry, there's an issue with your recent order XKO*********. Please contact us at ee.co.uk/message-us and one of our Guides will get your order back on track. Thanks. [Mod edit: Order number removed. Please refrain from posting ...