Devices

Smsc number

Ive recently upgraded my phone as my old one broke. Same number same sim card but my SMSC number is the same as my mobile number. It wont let me change it. How do I do it?

URGENT: I measured my wrist and it is exactly 200mm. I accidentally ordered a Medium Alpine Loop because Large was not an option for SIM-free, but Medium only goes up to 190mm. It will NOT fit me at all. Since Large is available for Monthly Plans, c...

AirPod 4 for Promotional Offer £1

Recently purchased 2 x IPhone 16e's through contract on the 9th February 2026, with this purchase I was told I would receive a voucher code to enter into the EE website to redeem for my headphones. I waited the 30 days, called up, said they would sen...

AirPod Max 2 (not 2nd gen)

Apologies if this has already been posted I couldn’t find another post myself.the new Max’s which were released yesterday. Not the Gen 2 (version 1s with USB C) but the actual new ones.will these be available to EE aswell, and if so any idea on dates...

Resolved! MCK code

I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks

Unable to makmake calls

Hi I fell asleep with fone in hands last night this morn im unable tou make any calls everything else is working apart from this i think I may of pressed something on phone this has happenned before but cant in the life remember how I hot it back goi...

Resolved! Samsung Flip 6 black screen

My phones main screen when i open is black the front screen works i have tried all the restarts etc with no luck and the phone is on a flexpay i cant upgrade so now im paying an extortionate price without the use off the phone

Resolved! OPPO Find X9 Ultra

Will EE be getting this phone on contract? I've 5 days to return the X9 Pro but would rather get the Ultra, can anyone confirm if EE will be selling this on contract? Thanks

Error messages on A56 phone

Hi, we have two A56 5G handsets and both are constantly showing an error of foreign body or moisture in the charging point. One has had the error for approx, 2 weeks the other has started the message today. Placing the handset in rice overnight temp...

Resolved! Re: EE will not repair my new 2.5 months into contract iphone has stopped charging

I have been a EE customer for months now. I have paid my bill every month on Time for months but recently I have only just found out that my phone was not receiving phone calls or taxis for four months now and I did not receive calls of a taxi for th...