Devices

iPhone Duo Delay

Evening everyone!I ordered the iPhone Duo 512GB midnight sky on the 23rd October and I know it’s a long waiting time, I was told 28 days when I ordered the device which would be the 20th Nov which is completely fine!I contacted them today regarding a...

S10 lite out of stock

Hi. I ordered my Samsung s10 lite on the 3rd of October. It’s been over a month with no updates at all. When I called 150 they said that none of the instalment payments would be taken out till the device was dispatched to me. But the first payment wa...

iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Resolved! iPhone 18 Pro Max box open

I just received the new iPhone 18 pro max but the box was already opened! Spoken with an EE rep and she told me that it was due to inspection and warehouse checks! Is that normal as I never received an unopened box before?

iPhone Duo Preorder – 16 October, No Delivery, Poor Communication and Questions

I wanted to share my experience with EE's handling of the iPhone Duo preorders, particularly regarding the lack of communication and what appears to be a rather unclear fulfilment process.I've been an EE customer for approximately 14 years, and I pre...

Technical issue

Hii have an iPhone 13pro max. It had a battery problem. Long story short. I transferred the phone to another iPhone went on holiday and came back. I was able to transfer the profile back onto iPhone but now can’t make calls or text. I can use it over...

Resolved! iphone 18 pro max 1th in burgundy

Hi. I've ordered my phone on 2nd of November, and I haven't had any updates regarding it being dispatched at all. When does EE restock their phones?

Resolved! I can’t find my order?

Hi, I placed an order for the iPhone Duo on the 24th of October, I’m not expecting it anytime soon, although I would like it sooner rather than later. I’ve been able to track the status of my order up untill now? When I put my order number in and my...

Resolved! **iPhone 16 Pro Max – No Service / “Phone Not Allowed” – EE Incident INC00000260

Hi,I’m posting regarding an ongoing issue affecting my iPhone 16 Pro Max and, according to EE, a number of other customers with the same device.On 2 November, my phone suddenly lost all EE network service. It attempts to connect but is then disconnec...

Resolved! just returned from abroad and can’t get phone signal

I think the signal is OK and that I’ve probably messed up my mobile settings … in my 70’s and not very tech savvy若 Can anyone assist as I’m not getting much joy from EE