Devices

Resolved! No Network - New iPhone

Just got a new iPhone 17 - transferred the contents of my old iPhone over, no problem. Took the SIM card out and placed it in the new phone - SIM card has been recognised but it's not able to find the network so I can't receive calls or texts.Also un...

Resolved! When am i due an upgrade

Resolved! Screen is locked on my new Samsung A36 despite putting puk codes in as told to

Does anybody have any suggestions to help me with my new Samsung phone?The screen has locked completely, can't get in despite entering two different puk codes as advised by EE . This is so frustrating as thought I was getting on well with it!  

Resolved! Mobile date plan

Hello hope you’re doing well , i’m Kashan **** , last Thursday i buy apple device 17 pro max 512gb silver i pay 30 upfront , they also cut from my account but the payment was pending , today i received refund , now i again apply mobile again same pro...

Resolved! How long do you usually have to wait till phone is sent?

Hi, just ordered a Samsung Galaxy Fold 7, it came through with an email of "Your plan details" but it kinda kicked me out after I did the upfront cost & still showed it in my basket. So just wondered if I needed to do it again? Ordered on Monday 20:2...

Resolved! Interactive Diagnostic Tool?

Hi - I am having a problem with the brightness on my phone so thought I’d try out the EE Interactive Diagnostic Tool on the website and now I think I am going mad - please could somebody have a look and confirm that iPhone 16 doesn’t appear on the de...

Resolved! Import photo ls from iPhone to iPhone

Hi why can’t I transfer my photos from IPhone to iPhone, I backed everything up, but my photos are importing to the new phone, I really need these photos on my new phone, I can’t trade my old phone in, until my pictures on my old phone have imported ...