Devices

Carrier update 64.1 ?

Hi,I have just sen a carrier update to 64.1. Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.

Where is my tnt sport bundle???

I recently got a freestyle 2nd gen projector that said it come with 24 months tnt sports .I've received the projector and it's great but no sports bundle and when I text sport to 150 it's telling me I need to pay £20 a month fir it.help lol

Order - Code not provided

Does anyone know how this may have happened with a new phone I ordered where dpd tried to deliver it when nobody was home and they sent it back to EE because no Code could be provided

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Resolved! Upgrade Apple One Individual to family

Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...

Resolved! Increase phone storage capacity

HiI am wondering if is possible to buy extra storage/memory capacity for an s24 phone/account. If so how do I do it ?

Resolved! Sony Xperia 1 VII

Any news on EE offering the Sony Xperia 1 VII?

Live chat

Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?

Resolved! Upgraded to Apple one from just Apple TV+, now Apple TV+ keeps saying i need to

Decided to upgrade to get the Apple one subscription for £5/month instead of just getting the free Apple TV+, however when i switched over, I’ve now lost access to Apple TV+ and it keeps saying that i need to renew. I have checked my subscriptions an...