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agnesevilla
Visitor

‎24-03-2026 08:32 PM

Hi,

I have a 24-month TV contract (started on 19 April 2025) which includes TNT Sports.

About 2 weeks ago, I renewed my SIM-only contract, and since then TNT Sports has stopped working. As this is part of my TV package, it should not be affected.

I have already visited the store and contacted support, but the issue is still not resolved. I was told I would receive an SMS within 24 hours, but nothing came.

Has anyone had this issue before, and how was it resolved?

Thanks

0 Helpful
1 REPLY 1
Michael_D
EE Community Support Team

‎25-03-2026 08:07 AM

Hi @agnesevilla 

Thanks for coming to the community.

When you say that TNT Sports has stopped working, is this when watching in the discovery+ app?

Is it an EE TV package or did you purchase a TV which came with TNT Sports access?

Michael