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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by • EE Product Expert
  • 7736 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by • EE Knowledge Specialist
  • 8810 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 25323 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by • EE Knowledge Specialist
  • 1751 Views
  • 2 replies
  • 5 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 25323 Views
  • 83 replies
  • 26 Helpful

Resolved! Moving apps on EE TV box pro

Hi,Is there a way to move reorder the apps on EE TV box pro? It's not a massive issue to be honest but would be nice to have them in order and potentially hide the ones I dont use Thanks for the help in advance  

Stefan86 by • Investigator
  • 318 Views
  • 1 replies
  • 1 Helpful

Resolved! Buying a new tv. Would i benefit from 144hz when all i use is. EE pro.

Hi all.I'm looking to buy a new tv and I'm faced with a choice of 60hz and 144hz. I don't have a gaming console and will not plug a pc into it. The only fast action I'll be using it for is sport. It will be plugged into my EE tv pro box but I'm not s...

Chintzo by • Contributor
  • 325 Views
  • 2 replies
  • 1 Helpful

Resolved! Ordered a TV

I ordered a TV that got dispatched on the 25th, I haven’t received any tracking number and haven’t heard anything since it’s been dispatched. 

Resolved! Yvm607 cannot resolve

Had this error come up tonight and despite unplugging and re plugging in several times in different sequences it’s still there - any ideas ?? 

CazMan27 by • Investigator
  • 231 Views
  • 1 replies
  • 0 Helpful

Resolved! TNT sports & Now entertainment

I have successfully changed my sports package streaming from discovery to Hbo max, but in my EE app it now says I have Now entertainment included as an extra. Does this mean I can now watch Now entertainment for free, even though I didn't ask for it ...

Resolved! Hbo max app on tv Pro box

HiI have the entertainment package. Signed up long before march. Just wondering when I go onto the app I can't watch anything. Says 'get access'   then when I click on that it says'To get access change your plan where you originally subscribed' I tho...

johnbhoy1979 by • Established Contributor
  • 733 Views
  • 2 replies
  • 1 Helpful

Resolved! HO

HelloI I cannot use my Discovery sign in credentials to sign in to HBO (I subscribe to TNT via EE TV). Message keeps saying my email not recognised. Using the code method to activate always defaults to the e- mail sign on. Sometimes a route to use Pr...

TV - EE Have Nailed It!

As a long-standing Sky subscriber, I've just moved away from Sky Stream (Puck) and taken out EE TV, and have been blown away! It has far exceeded my expectations and I wish I'd switched sooner. The biggest selling points for me were IP TV and the har...

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