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Forum Posts

IPC6023 Is Getting Quite Frustrating

I'm getting a little annoying with error IPC6023 coming up. I keep having to reset the box and have followed all the resetting instructions multiple times. There are no third party components. What might be still causing it? The only think I watch is...

Resolved! ee tv terrestrial channels blocky

Does anyone know why my eetv live terrestrial tv channels picture would be very blocky and the sound rubbish? Netflix, NowTV, Amazon Prime, Disney, all run perfectly, so it's not my Internet connection. I'm not using aerial and my Internet connection...

Issues with EE wifi connecting to Firestick TV.

starting pointselected BT Broadband customerI have looked at previous questions re Firestick and EE wifi but my issue is slightly different but same result no connection.I use EE wifi when visiting my friends house as can get good connection and he d...

WhatsApp Image 2025-01-29 at 17.40.38.jpeg WhatsApp Image 2025-01-29 at 17.41.17.jpeg WhatsApp Image 2025-01-29 at 17.42.12.jpeg

HD+4K (extra?)

Hi Just joined up on 1Gb full fibre with the TV Pro box, which I also included the extra sports package.I seen somewhere that HD and 4K are an additional extra? It this correct?I would be very disappointed if I have to pay more for this as this wasn'...

hawkerpaul by Established Contributor
  • 321 Views
  • 7 replies
  • 2 Helpful

Resolved! Pro box update

My pro box updated last night and had a couple of restarts but I am not sure what it has updated.Can anyone work out what the update was for?Component software is now 4.2.178 and manufacturers software is 0.13.208

Weerab2024 by Scholarly Contributor
  • 303 Views
  • 2 replies
  • 1 Helpful

Resolved! One week in!

Been with EE full package for 1 week, internet is fine, phone is fine, but the TV!!!It keeps freezing all the time, and keep getting message saying, no signal, hdmi 13, check cables etc etc, i tried to record a program and it stopped ed half way thro...

Golden291 by Investigator
  • 196 Views
  • 1 replies
  • 2 Helpful

Remote won’t Pair with my TV

So I have just upgraded to fiber and have a TV pro box. I have been trying to pair my remote with my rv but it won’t do it. The EE button on my remote flashes 3 times (it’s not purple like guide says)  but still won’t do it my TV is a Smart Tv curve ...

Resolved! Re: Switch on Netflix with EE TV

I signed up for broadband including Netflix, I was told my old origional subscription would be cancelled by ee, however this has not been completed. How do I get this completed as now I'm paying for 2?

Tv and netflix package

A while ago I got hacked on my netflix through my package with ee, they changed my plan to premium. I got it cancelled so I thought but it happened again I then changed it back to the normal package and now its happened again! Has anyone else had thi...

Mollys12 by Visitor
  • 187 Views
  • 1 replies
  • 0 Helpful

Resolved! Problems with TNT Sports via EE App

I have watched TNT Sports for a couple of years via the EE App and Discovery Plus however there now seems to be a problem and it won't activate.Have spoken to EE and they have said there is a problem and they are working with the third party to recti...