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Forum Posts

Improvements to your EE TV experience

We've recently made a few improvements to your TV experience to help you discover great content more easily and get quicker access to the things you love watching. Here's what you might notice... Disney+ now available in Search on EE TV  Finding some...

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James_B by • EE Community Manager
  • 1802 Views
  • 14 replies
  • 8 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

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Chrissy_G by • EE Knowledge Specialist
  • 1159 Views
  • 2 replies
  • 4 Helpful

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by • EE Knowledge Specialist
  • 1946 Views
  • 9 replies
  • 6 Helpful

Resolved! TV Box Mini and WiFi

Setting up the box, it seems to see five different WiFi but not mine. Even though mine works incredibly well in the room I'm in.PS moving the TV so it's "5 metres away" is not an option 

Kalowski by • Valued Contributor
  • 289 Views
  • 8 replies
  • 1 Helpful

Resolved! The service

Is it just me or does channel 5 plus always glitch after around 40 mins,.so you have to turn the box off and on again,find what you were watching and fast forward past everything you already watched as it starts again And don't even get me started on...

Resolved! multi room

Hican i use 2 ee  tv pro boxes in the same house and 1 ee  mini box as wellsteve

Cowbs1964 by • Explorer
  • 22478 Views
  • 22 replies
  • 9 Helpful

Tv Stuttering and freezes

Hi. I’m having issues with my tv connected to the EE box constantly stuttering and freeing pictures. It’s connected to the hub over wifi as wired is not an option. Can anyone recommend a wifi extender other than EE’s to overcome this issue 

DavidB56 by • Investigator
  • 368 Views
  • 7 replies
  • 1 Helpful

Resolved! Live tv freezing

Hi, I'm having issues where my tv pixilated, or freezes. And occasionally flashes an error saying check broadband. I've reset everything on numerous occasions but still does it. Been going on for over a week now, but gradually getting worst. Any Help...

Optical output level very low

I suspect there's little I can do about it, but... The TOSLINK output level seems extremely low. I can't see any way of adjusting it. SPDIF output is set to stereo. I tried SURROUND but get no signal, not surprising as it's going to a stereo DAC.Remo...

New tv

Hiya and thanks in advance, our new oled tv seems to be all fine but for some reason won’t connect to our WiFi, any suggestions greatly appreciated 

RayeKeri by • Visitor
  • 202 Views
  • 1 replies
  • 1 Helpful

Resolved! Chat bot Aimee

How do I cancel a TV add-on?

Glynis9 by • Visitor
  • 298 Views
  • 2 replies
  • 2 Helpful

TNT sport mobile add on 4k

Hi,I have purchased the tnt sport add to be used on hbo max app. It’s supposed to be in 4k/UHD. I have logged in tonight on iPhone, Samsung 4k smart and Nvidia shield and none are giving the option to watch the super cup game on tnt ultimate in uhd. ...