If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up
Hi, I changed from BT to EE, on the 16th Oct, I’ve had my WiFi hub delivered, but not the TV box pro & one mini.I have spoken to three CS reps, they all say it will be sorted, but still no tracking info ( only for the hub).this is a complete mess, wh...
Just moved my contract from BT broadband & BT TV to EE broadband & TV , have set up the TV boxes but GB news is not listed in the TV guide, can/how do I get this? Are there other TV channels that I will no longer be able to receive on EE TV & why?
Hi, I can see this has come up before but nothing fixes my problem and with tech evolving all the time I thought it was worth starting a new thread. I've just got my EE TV Pro box and have set it up with my Toshiba TV which is only 1 year old. I've...
I signed up for EE TV by phone yesterday. I've migrated my existing Netflix account using the link EE provided.The activate Discovery + link just logs me in to my ee account. So I can't activate that. I need to resolve this.I have an existing NOW TV ...
Hi Can EE explain why the GBNews app has disappeared from my TV apps. This is on all 3of my boxes.The app was visible yesterday (20-Oct-2025) as we watched the news.Today (21-Oct-2025) the GBNews app os missing and a search function does not locate t...
Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you. Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...
any idea what the new software update provides ? im on EE broadband EETV i have pro box
Hi, I have worsening screen judder through my EE TV Box pro & full works broadband. Despite many calls and an engineer visit I still get juddering. It makes no difference hard wired (Cat 7) or Wi-Fi. When I watch the same films/programmes via Wi-Fi o...
Since the recent Discovery+ app update the UHD picture quality on TNT Sports Ultimate (live football) is noticeably poorer, not convinced it's full UHD resolution anymore.Is this a known issue and is it planned to be fixed? Was still poor for Forest...
I want to record all Gallagher prem rugby matches for this series - whilst this matches can be on TNT sport 1 to 3, selecting record on a game would "series link" all available matches for the season - it does not appear to offer this function - what...
