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Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

EE TV _ Disney+.png
Chrissy_G by EE Knowledge Specialist
  • 1146 Views
  • 4 replies
  • 12 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8729 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 9846 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 27028 Views
  • 83 replies
  • 26 Helpful

Resolved! EE TV box freezing

Hi,My EE TV box is freezing. I have done a factory reset and restarted the hub. Issue started with no access to TV channels (WiFi, no aerial). Searching for channels found correct number, including subscriptions but can’t access Guide. Now box frozen...

mks_64 by Investigator
  • 370 Views
  • 4 replies
  • 0 Helpful

Resolved! Discovery plus with Full Works Plan

HelloI had the TNT Sports package and Discovery+ as my included extra and until yesterday I was able to access TNT Sports with the HBO app as well as Discovery+. On accessing Discovery+ today, it says that I don't have a subscription even though I ca...

Craig1805 by Investigator
  • 1314 Views
  • 10 replies
  • 5 Helpful

Resolved! Basic Netflix with ads/EE Entertainment Plan

Hi!,  For the past good few months i have been paying Netflix directly £5.99 for the basic plan with ads, i can see now, as i have EE TV (TNT Sport and the Entertainment plan), that perhaps i should have been able to get the same package for free wit...

Resolved! TNT UHD

Since the switch from Discovery + to HBO Max, none of the TNT channels are UHDI’ve tried looking at the schedule and allsorts and I cannot find any option for UDH anymore. UHD was available on the TNT sports app and Discovery + with my EE Subscriptio...

Resolved! EE TV 4K/HD Problem

Hi, Along with full fibre broadband i also have EETV, (TNT Sports and Now Entertainment with HBO Basic)  with, as a add on HD (£6), yesterday i phoned up and asked a advisor about the HD/4K option as a extra for the same price £6 and does this contai...

Resolved! EETV

I want to cancel my eetv. I can't find out how to do it. It costs me a lot of money each month for something I don't need anymore as I  have bought a Freely Tv

Resolved! Return EE TV BOX

I have sent back my EE TV box and have proof of postage. I am getting regular reminders about sending the equipment back and threatening to charge me. As the email is no reply, how do I show my proof of postage,  is there an email address? It would b...

Resolved! Advance notice of cancellation

My EE TV Contact runs out at the end of July. I phoned up to arrange for it to be cancelled on the said date. However the operator said that they could not do this, without charging me a cancellation fee and I had to phone back on June 30th. Is the t...

Ewan15 by Expert Contributor
  • 339 Views
  • 2 replies
  • 0 Helpful

Resolved! Too Many Boxes

Hi,Can somebody please help.  I am getting the error message that we have too many TV boxes connected to our broadband.  We only have 1 x Pro Box and 1 x Mini Box. Just moved over from BT to EE.  It has worked fine since installation in the first wee...