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Community Activity
very big problem
Hello, I am writing this formal complaint regarding the extremely unpleasant experience I have had with your internet services and the way I have been treated by your customer support department. After cleaning the paving in front of my house, m...
Autodialler
I have a EE sim card in an EMERGENCY alarm autodialler. It does not need data, only calls & texts, but I can't seem to get a pack without data, it says I have £11 on my account but £0 on data, calls or texts. I don't understand why the money isn't li...
Phone number not linking to EE account
Hi. I decided to join EE and get a pay as you go SIM card and after putting it into my phone, I can't link it to my EE account. It just keeps saying to try again later. Tried again later and still nothing. Might I be doing something wrong? Thanks:)
TNT Sports
Hi. So I got 3 tvs from ee. 2 45 inch and 1 55 inch and they both include a 24 month TNT Sports. I had completely forgotten about it until now. I saw it's part of Discovery Plus. How am I meant to activate that? I got nothing in the box to tell me ho...
Exit fee is effectively my full remaining payments
Be interesting to know how the below is calculated, my end of contract is Jan 26 and my monthly payments are £57 for 500mb (seems on the heavy side to me), not sure how the exit fee can be £435.21, this is basically 100% of my remaining contract paym...
1.6gbps
Hi all currently out of contract with BT on a Full Fibre 900 package, was looking to switch over to the EE 1.6gbps package with the new WiFi 7 router. However the sales rep told me I'm unable to order this as I'm a BT customer and it's only available...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Roaming not working in China
Hi there, i have paid for roaming but phone isnt working. Im in China on business and need signal and texts
Re: Remove Spend Cap
Hellocan you help me to make calls as I’m in Romania and I can’t call even uk numbers or numbers from Romania
Phone with eSIM destroyed
I'm currently in California. I have an EE account with credit. The number was attached to an eSIM in a phone that was destroyed in the Eaton Fire on Jan 7th (along with my house and everything in it!).I have an unlocked phone I could attach the numbe...
