Unable to activate Discovery+

[Slaters1208]

I’m new to EE Broadband after moving from BT after having my EE mobile for a few years. I received a welcome email with a link for activating Discovery+ as I’m told I need that to be able to watch TNT Sport via my Sky Box. The link is dead and doesn’t work to activate anything. Help!!!!

[DarrenW-Tech]

For this issue you are seeing, there should be a marker on your account which tells ee.co.uk you are already active. Seems like we have a problem where some accounts don't have the marker and that surfaces the activation button incorrectly.

I've put it on my to-do list! Thanks for the feedback.

[Bradley_86]

THIS FOURMM IS USELESS  IM READING THOUGH AS GOT SAME PROPLEM THE ACTIVATE EMAIL LINK DOESENT WORK BUT KNOWONE HERE IS UNDERSTANDING THE LINK DOESENT WORK

[Leanne_T]

Hi there @Bradley_86 

Welcome back to the community. 

If the link is not working for you, please get in touch with our broadband tech guides. The guide will check everything at our end and help you get set up 🙂

Leanne.