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Tv signal

Toni19711
Explorer

‎24-05-2025 10:42 AM

 
0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎24-05-2025 10:43 AM

Hi @Toni19711 

What is the issue.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Toni19711
Explorer
In response to Toni19711

‎24-05-2025 10:45 AM

Hi new to this, just changed from sky to reduce costs and my tv keeps freezing and buffering any ideas of how to improve this 

 

not sure by changing to EE tv I’ve done the right thing? 

0 Helpful
Toni19711
Explorer
In response to Northerner

‎24-05-2025 10:47 AM

It keeps buffering and freezing on all channels it’s ridiculous, I thought changing from sky to reduce the costs it would be good, starting to regret it 

0 Helpful
Northerner
EE Community Star
EE Community Star

‎24-05-2025 11:01 AM

Hi @Toni19711 

Which TV box and what how is your WiFi signal as it sounds like that is the issue. 

Have you tried restarting your box.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.