I am really getting fed up with this service. I took this package out because I want be able to phone a friend in Italy. Every time I phone I get through, time to say, hi, and then it cuts off, so my friend has to call be back, at her expense. Been in contact about 4 times to complain to EE, they say they are investigating, but then it happens again. No resolution. Has anyone else had this experience? I can’t use WhatsApp as the signal is not good where she is. Both of us using landlines gets a better signal. I never had any problems when it was BT. I am truly fed up with EE.
Any suggestions, please?????
