Tnt

stevehills
Valued Contributor
Valued Contributor

Good Afternoon all

I just purchased a TV with 24 months free TNT Sports, silly question does anyone know how to activate it on my tv. Tried my my EE app but it's not giving me an option

12 REPLIES 12
Christopher_G
EE Community Support Team

Hi @stevehills 

When did you receive the television? Have you received any emails or texts regarding TNT Sports from us?

Chris

Received today and no emails as of yet

Alex_H
EE Community Support Team

@stevehills The activation text should come out within 24 hours with the instructions so it still may be on its way yet. Though you may be able to activate it already if you head to ee.co.uk/tntsports and enter the mobile number that the TV has been added to.

If you have multiple numbers make sure to check which one the TV is being billed on as that is the one you need to enter. It will send you a PIN via text to confirm and then you should see an activation page with Discovery +/TNT Sports and an activate button. 

Follow that and it will take you to complete activation, setting up a discovery+ account if you don't already have one or just logging in to activate it on an existing account if you have one already. Once that is done you can then login to the discovery+ app on your TV to watch.

Alex

stevehills
Valued Contributor
Valued Contributor

Thank you Alex, I have tried this and it says nothing to activate, also I have no message about activation.

 

Peter_W
EE Community Support Team

Thanks for giving that a go for us @stevehills.

When you're trying to head to the link that @Alex_H shared, can you please make sure you're on mobile data rather than WiFi?
Peter

stevehills
Valued Contributor
Valued Contributor

Hi Peter

I've just tried that and still coming up saying nothing to activate

Peter_W
EE Community Support Team

Thanks @stevehills, did you manage to check which number the TV is being billed with as well?

When you look at your numbers in the EE app, this should show as an add-on with a monthly charge. 

The redemption text for TNT should be automatically triggered once this has been added to your account.

Peter

stevehills
Valued Contributor
Valued Contributor

My Tech add-on is on my account but says nothing about TNT 

Peter_W
EE Community Support Team

Thanks @stevehills, is this showing on the number linked with the device you've been sending these messages from?
Peter