Hello
We have recently gone from a BT broadband and TV package to an EE equivalent (but faster broadband) and now have the small square EE Apple+ 4k TV box instead of the BT 4k recordable box we did have.
Everything is set up correctly and working (although we did find the BT box a lot more user friendly) , but each time we turn on the box and telly (LG) we get a " TV provider not supported" message and we are forced to go into settings, where it says that our provider is EE, so that is correct.
We then exit settings and everything works fine. It's so annoying, it happens every time. Any suggestions please?
Thanks in advance,
Pete
