TNT activation

[NLTFC]

Trying to activate TNT but keep getting a message saying “We are experiencing technical problems right now, please try again later.”

Not exactly the best start. How do I sort this out?

[Christopher_G]

Hi @NLTFC 

Welcome to the community.

Have you had BT Sport or TNT Sports with EE before? Have you tried activating it through mobile data, rather than WiFi?

Chris

[NLTFC]

Hello, 

Thanks for the reply. I am a new customer, so haven’t previously had it. I attempted to activate via mobile data but still no luck.

[Christopher_G]

OK, thanks @NLTFC 

Could you try following the Activate discovery+ steps on this discovery+ help page please?

Chris

[NLTFC]

Hello. The link is just sending me around in circles. It’s logging me into my EE account but then nothing else is happening

[NLTFC]

Now when I try to activate via the EE section a message saying “system error has occurred”

🤦‍♂️

[Katie_B]

Thanks for getting back to us @NLTFC. 

Are you still seeing an error when trying to activate?

If yes, please give us a call on 150 and our customer care team will get this activated for you. 

Katie