Community Activity

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
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  • 4 replies
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Scam Guard Dark Web Monitoring

I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.  

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Rky by Prodigious Contributor
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Prepay Prepay

EE app and website started showing my name from today as prepay prepay; I don’t like my name EE! 

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Rky by Prodigious Contributor
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Issues with loading Upgrade screen

HiIs anyone else getting this screen and message when they click to look at upgrade offers?It says on the app I can upgrade now, but then takes me to this screen but doesn't let me clock on the upgrade section.

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TNT sports

I brought a tv on a plan with 12 months of tnt sport! How do I activate the offer? 

Tim111 by Investigator
  • 8 Views
  • 1 replies
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New customer

I purchased a sim only at the port talbot store yesterday called the Full Works, but no add on’s which were free with the package for the two years can be seen on my EE app. I was told it included Apple One which included Apple Music, Apple TV+, Appl...

lanyon by Explorer
  • 23 Views
  • 2 replies
  • 1 Helpful