So I need two different accounts!

[mh_ldn]

I have TNT Sports as a mobile add on, and I want to subscribe to Premium HBO Max, as far as I can tell, I can't add (pay extra) via EE and I can't do that directly through HBO Max, because it knows I'm "billed" though EE.

So I need one account for watching the sports and other account HBO Max content. What a mess. 

[BarryMcKelvey]

Hi @mh_ldn 

I got an email reply earlier from @DarrenDev Check your email, if you’ve not already done so.

Is your account working correctly now? Unfortunately mine isn’t, I’ve replied back to @DarrenDev  🙂  

Thanks

Barry 🙂

[mh_ldn]

Same here, checked my HBO Max account, and it's also the same. 

[BarryMcKelvey]

Hi @mh_ldn 

We’re still in the same boat then 😞 Let’s hope HBO don’t take too long to fix it, for us in the last 30% 

When our accounts do get sorted out, do you know what level of HBO Max content we’ll get access to? 

Thanks in Advance 

Barry 🙂

[mh_ldn]

I think it depends if you have Sky, for me personally it’ll give me the option to subscribe to the full Premium plan, so can have both in one account, because at the moment I would need one account for TNT Sports and the other for HBO content, which is a massive pain switching accounts. Need to it all under one. 

[BarryMcKelvey]

Hi @mh_ldn 

Can you check something for me on the HBO Max App, where you’re only able to access TNT Sports?

If you  go to the Premier League Section, FA Cup The People’s Story. Does it say Get Access, Unavailable With Your Current Plan? 

I’m confused why it would say that, especially as I have TNT Sports Ultimate.

Thanks in advance 

Barry 🙂

[mh_ldn]

Same, looks like it's only the actual sport, and not the tv shows. 

[mh_ldn]

@DarrenDev any further information? I did reply to your email. I checked my HBO Max account this morning, and unfortunately it's still showing the same. 

[trevQPK]

---

@BarryMcKelvey wrote:

Hi @mh_ldn 

Can you check something for me on the HBO Max App, where you’re only able to access TNT Sports?

If you  go to the Premier League Section, FA Cup The People’s Story. Does it say Get Access, Unavailable With Your Current Plan? 

I’m confused why it would say that, especially as I have TNT Sports Ultimate.

Thanks in advance 

Barry 🙂

---

I noticed that some of the sports documentaries are considered entertainment and are only available via an HBO Max non sport subscription.

[BarryMcKelvey]

Hi @trevQPK 

I guess it’s HBO’s way of trying to get you to sign up for a HBO Subscription.

Barry 🙂

[BarryMcKelvey]

Hi @mh_ldn 

I think Darren is waiting to hear back from HBO, when they’ve fixed the other 30% of effected accounts, which include mine/yours 😞

Hopefully HBO don’t take too much longer 🙂

Barry 🙂