So I need two different accounts!

[mh_ldn]

I have TNT Sports as a mobile add on, and I want to subscribe to Premium HBO Max, as far as I can tell, I can't add (pay extra) via EE and I can't do that directly through HBO Max, because it knows I'm "billed" though EE.

So I need one account for watching the sports and other account HBO Max content. What a mess. 

[BarryMcKelvey]

Hi @mh_ldn 

Yes, I’m also billed by Discovery Communications Benelux  B.V. 

I don’t know why it says that, as I was getting Disvovery Plus/TNT Sports Ultimate via EE.

It does seem to be a bit of a mess. 

When I’d spoke with EE CS yesterday, they seemed to think there wouldn’t be any issues, to upgrade to get the HBO Max content. They’d said, I’d not need two accounts to access both elements.

Thanks

Barry 🙂

[DarrenDev]

@BarryMcKelvey is your subscription through EE TV or EE Mobile?

[mh_ldn]

@DarrenDev Is it worth me speaking to CS and asking them to remove TNT add on from my account and adding it back again?

[BarryMcKelvey]

Hi @DarrenDev 

My Subscription is via EE Mobile. I don’t have EE TV.

Thanks

Barry 🙂

[DarrenDev]

@mh_ldn @BarryMcKelvey could you please email me at eetvsupport@ee.co.uk with your mobile phone number, email address used for HBO Max login, and a screenshot of the subscriptions page please?  I'd like to get your accounts looked at.

[mh_ldn]

Thanks Darren, I'll get that over asap. 

[BarryMcKelvey]

Hi @DarrenDev 

I’ve just emailed you the information you’ve requested.

Thanks

Barry 🙂

[mh_ldn]

@DarrenDev also sent over. 

[Basi07]

I am also being billed through Discovery Communications. Previously had TNT billed through EE mobile (not TV). Any updates that you find @DarrenDev would be much appreciated when you have them.