So I need two different accounts!

[mh_ldn]

I have TNT Sports as a mobile add on, and I want to subscribe to Premium HBO Max, as far as I can tell, I can't add (pay extra) via EE and I can't do that directly through HBO Max, because it knows I'm "billed" though EE.

So I need one account for watching the sports and other account HBO Max content. What a mess. 

[mh_ldn]

I haven't heard back from @DarrenDev since I sent the email yesterday afternoon, just checked my HBO Max account is still the same. 

[Petersaab]

nobody from EE has thought this through.

I can either sign into my SKY HBO max and get the entertainment. But your GURU today told me to get my EE/BT TNT sports I would have to sign out of my Sky HBO account and then sign into my BT HBO account.

You guys at EE are paid loads of money to make use of Tech easier not Harder.

[DarrenDev]

@mh_ldn I'll reply to all emails ASAP.  Unfortunately I have a long list of customer issues to deal with at the moment.

[DarrenDev]

@Petersaab The EE account was automatically converted from a discovery+ account.  My understanding is that you chose the email address you used to activate your Sky+ HBO account?  If you'd used the same email address for activation, both subscriptions would be on the same account.

It is possible to cancel one of the activations, allowing you to activate it again with the other email address.

[mh_ldn]

No massive rush, thanks for your help. 

[worth1g]

Hi, I’m in a similar position. @DarrenDev I have tnt through EE and I’m eligible for hbo max through sky although I haven’t activated this yet. 
am I right in thinking the best way forward, although a bit clumsy in practice, is to activate the sky HBO in a different email to the one I use for EE TNT and just swap between the two profiles depending on what I want to watch or if I use the same email for sky as I use for EE that the account will be merged to have access to both at the same time? 

[DarrenDev]

Use the same email address @worth1g - a single account can include subscriptions from different sources.

[worth1g]

Thank you @DarrenDev 

[mckinnon92]

What a disaster of a launch. HBO Max support finally added the entertainment subscription for me, worked for a few hours then I was booted out and the subscription has disappeared! Still can't manually subscribe. 

[Katie_B]

Hi @mckinnon92. 

Thanks for coming here. 

I am sorry to hear this has stopped working again. 

I'd recommend giving us a call so this can be looked into further. 

Katie