Remote won’t Pair with my TV

[MorticiaNoire]

So I have just upgraded to fiber and have a TV pro box. I have been trying to pair my remote with my rv but it won’t do it. The EE button on my remote flashes 3 times (it’s not purple like guide says)  but still won’t do it 

my TV is a Smart Tv curve Samsung make: UE55JU7500. Oddly my tv upstairs is a smart  tv, a Samsung again but older than my tv downstairs, the remote works on my tv upstairs but not downstairs

aftwr I have tried pairing my remote my normal remote for the tv has limited functions and can only do sound but can’t access menus. I have had to turn everything on and off again to correct it

any advise? 

[Peter_W]

Good morning @MorticiaNoire.

Welcome to the EE Community 😊

I've had a check here and from what I can see your EE TV remote should pair with most TVs automatically; this was certainly the case with my LG OLED.

Just to be sure, is it home and 9 that you're holding to try and reset it, as there's a chance it could now be paired with your other TV.

Peter

[MorticiaNoire]

Hi

mant thanks for your reply. It miraculously started working god knows what had happened. 
As I had turned tv on and off again etc but it just seemed to correct itself 

[Chris_S]

That's great news @MorticiaNoire I'm glad it's now working for you.

If there's anything else that you need, just let us know 🙂

Chris S