Community Activity

Can’t activate Xbox game pass

Hi there, the past two or so days I’ve been trying to activate my Xbox game pass which was added to my contract as an inclusive extra. However, I click the link and type in my number and complete the captcha, which then proceeds to say there’s an err...

VOICEMAIL on

Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...

clacro by Investigator
  • 41 Views
  • 5 replies
  • 0 Helpful

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Will182 by Visitor
  • 1114 Views
  • 14 replies
  • 11 Helpful

Paying Broadband to EE and BT

I have just realised I am paying BT for broadband and landline (now about £50 per month) but I am also paying EE £48.34 pm as well as £21 for 2 SIM only mobile phones. I do not know what the £48.34 is for.

SOOTY8 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband

Cancel TV but till have boardband 

Coverage in Woburn Sands

Update: 07 November 2024 Over the past few months, our engineers have been continuing negations with the site provider to arrange a date to access the area and start building the equipment needed for the mast. Once a date has been arranged and the bu...

Christopher_G by EE Community Support Team
  • 8510 Views
  • 46 replies
  • 20 Helpful

No cellular network on iphone or iwatch

Hi my new paired contract between iphone 16 pro max and iwatch 10’series started today. i left my watch at home by mistake, but had no network on my phone all day, no signal issues in the area at all. come home and cant make or recieve calls on eithe...

Gt44 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful