Purchased TV with free TNT Sports

emulus4000 · ‎07-05-2025

Hello

I recently purchased a TV via the app, where the monthly payments are being added to my mobile bill. It said it came with free TNT sports but I haven't received any texts or emails with any information on how I activate this.

Please advise

Alex_H · ‎07-05-2025

Hi @emulus4000,

Welcome to the EE Community

If you have multiple numbers, check with number the TV bundle is being billed on, then if you head to ee.co.uk/tntsports and enter that number and confirm a PIN, you should have a button there to activate the TNT Sports.

If not the best thing to do is give us a call on 150 so that one of our guides can help with getting the TNT Sports part of the bundle added allowing you to then activate it.

Alex

View solution in original post

Northerner · ‎07-05-2025

Hi @emulus4000

When was it purchased as it would normally be 14 days after receiving the TV.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

emulus4000 · ‎07-05-2025

My purchase date was the 22nd of April

Alex_H · ‎07-05-2025

Hi @emulus4000,

Welcome to the EE Community

If you have multiple numbers, check with number the TV bundle is being billed on, then if you head to ee.co.uk/tntsports and enter that number and confirm a PIN, you should have a button there to activate the TNT Sports.

If not the best thing to do is give us a call on 150 so that one of our guides can help with getting the TNT Sports part of the bundle added allowing you to then activate it.

Alex