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Programs end before completion

Yorky1664
Investigator
Investigator

Is there a way that EE could do something about the entirely frustrating habit of recorded programs too too many times before completion! A suggestion of recording 2 programs in succession to perhaps the program you are interested would be covered by the second programme being delayed by what ever timing issue there might be! Hope you are all following this! Any suggestions would be appreciated! Intresting my previous Bt system rarely experienced this situation 👍

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

The system didn't change @Yorky1664 - only the name. It's running the same as it always has.

For most channels, recordings should end at the exact time that the broadcaster indicates that the programme has ended.  Some broadcasters are more reliable than others for these timings though.

The only exception to this is a few channels when in Internet mode, where we don't receive signals to show that the programme has ended - for these, the recording will stop at the scheduled time.  If you have a TV aerial available, then switching to aerial mode may produce better results.

Unfortunately there's nothing that can be done to improve this - many suggestions have been made, but all dismissed as infeasible.

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4 REPLIES 4
DarrenDev
EE Product Expert

The system didn't change @Yorky1664 - only the name. It's running the same as it always has.

For most channels, recordings should end at the exact time that the broadcaster indicates that the programme has ended.  Some broadcasters are more reliable than others for these timings though.

The only exception to this is a few channels when in Internet mode, where we don't receive signals to show that the programme has ended - for these, the recording will stop at the scheduled time.  If you have a TV aerial available, then switching to aerial mode may produce better results.

Unfortunately there's nothing that can be done to improve this - many suggestions have been made, but all dismissed as infeasible.

  • Thanks Darren I did call
  • into the local EE shop and see if they had any idea! One thing that did come up! By ( who decides what we watch) says in the “ Old days” Bt she says if you tried to record a program into a “slot” that had a recording “booked” the control who not allow this coming up with an instruction to the effect the “slot” was occupied! Thought she might be confused but not brave enough to explore this! Yorky 

Not sure why all  potential solutions  are deemed infeasible (note Youview/EETV  haven't  really  explained over the past 10+ years  why  resolutions are not feasible ). 

Youview  and  branded  box suppliers will do at a cost what they get paid  to do.

 

DarrenDev
EE Product Expert

YouView development is a limited resource - they're a small team. To add this, other features/fixes would need to be descoped. The recording clash code has been deemed to be too large and complex to risk on a "minor" feature like padding, when improved data should solve 99.9% of problems.The industry is also moving away from recordings to catch up services, so wasting potentially a year developing/testing/releasing/fixing a feature that may never get used isn't deemed worth it - especially when the clipped recordings are most likely available on catch up too (the worst offenders for bad data are those who only show old/repeated programmes anyway).