12-04-2024 02:01 PM
Hi i just ordered Broadband x tv for 59 pounds which included with now tv and netflix and discovery, and after confirming i receive only notification for My direct debit payment info,
so now i should receive welcome email too, and i think i should receive the netflix activation with discovery
but untill now i didnt receive any of them , any support tell me when i will receive them because i need them asap
12-04-2024 02:07 PM
You only ordered 11 minutes before you posted ... give it a bit longer. Whilst most orders are usually processed within 15-20 minutes, it can sometimes take a few hours (e.g. on days when football is on, and everyone is subscribing at the last minute).
12-04-2024 02:24 PM
thanks, but still the same no notification and no order updates
for now tv and netflix will i receive them before activing my broadband and tv, right?
and please do a check for my order and tell me why its delayed it been more than 30 minutes now
12-04-2024 03:31 PM
Any updates about my order !?? still nothing received