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On UC - Can I cancel my TV Package?

C-Rex
Visitor

Hello, I know in most cases a cancellation fee must be paid if you wish to leave a contract early, but in 2021, BT provided me with fibre broadband and I was able to move to a social tariff for my broadband and phone without paying anything, because I was in receipt of Universal Credit. I am still in receipt of UC, so would I be able to move back to the social tariff, or does this only cover the broadband and phone? Cheers!

1 SOLUTION

Accepted Solutions
Matt_124
EE Community Star
EE Community Star

Get in touch with them and they'll be able to let you know!

https://www.bt.com/broadband/home-essentials 

View solution in original post

2 REPLIES 2
Matt_124
EE Community Star
EE Community Star

Get in touch with them and they'll be able to let you know!

https://www.bt.com/broadband/home-essentials 

XRaySpeX
EE Community Star
EE Community Star

EE doesn't do any social tariffs for BB.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP