I have no BBC, ITV or Channel 4 channels. We have had serious pixelation problems especially on BBC over the last few days so followed instructions to reset but now channels are missing. Only been with this since 23rd Dec and second issue already. 1st had to have an engineer sent out
@Rackny Is that via an aerial or IP mode ? If it’s via an aerial you need to check your coax cable. I had a similar issue and it was the aerial terminals having a poor connection. I have 3 TVs using the same aerial and two had no issues at all it was just one TV so I knew it was going to be the aerial coax cable to this TV. In my case it wasn’t the cable end goes to the TV box it was the cable end that goes in to a splitter. I had to replace a plug as soon as I did that everything got tuned back in. I didn’t lose every channel but BBC 1/2 were two of them.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
