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No stand alone TV anymore!

GamGam21
Investigator
Investigator

I have recently had an EE TV Box pro installed,  unfortunately I have discovered that my TV alone mode has no channels visible saying No signal. My current box can be quite temperamental and I’m  finding I’m having to unplug  it quite often. My old BT box  allowed me to transfer between HDM1, 2 and the TV. Am I missing something? My Firestick works fine under HDM2  (I did this myself).  I had engineer set up the box for me.  He did inform me I wasn’t able to fix my old Panasonic DVD player as not enough room on this box, is that why? Any suggestions would be gratefully received. Thank you in advance!

1 SOLUTION

Accepted Solutions

@GamGam21 

Aw, don’t give up quite yet. See where my aerial lead, coming from the wall socket (you’ll have to take my word for that), goes into the back of myYouView box? The one labelled TV YouView In on a blue label? Well, right next to it is a very similar plug, labelled TV YouView Out on a yellow label, and that cable goes up to the TV on the wall.

You will have the In cable, but what’s missing in your setup is the Out cable, carrying the TV signal onward to the TV.

IMG_1491.jpeg

 

IMG_1492.jpeg

 In the second picture, you can see that the blue In cable has a male connector, but the yellow Out cable is slightly different in that it has a female connector. (Though the other end, that goes in the TV, is male).

Chances are that you have one of these Male-Female cables knocking about, as the Panasonic player will have used one. Or maybe a Female-Female adaptor, which turns a Male-Male cable into a Male-Female.

But if not, Screwfix have a cable plus adaptor set for £2.39. Use your own if you have it, or buy that one, plug the female end in the YouView box and the other end in your TV, tune the TV, and away you go!

Just remember you need to change Settings on the YouView box - Settings/Picture & Sound/Antenna Out ‘On’  for this to work when the YouView box is in standby. And it won’t work if the YouView box is off at the mains, of course.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

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10 REPLIES 10
Northerner
EE Community Star
EE Community Star

Hi @GamGam21 

Is your TV areal connected to your TV or just your EE TV box.

If not and connected to your tv can you select cable/terrestrial on your TV. 

Thanks 




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GamGam21
Investigator
Investigator

Hi

Aerial is attached to EE Box. Mini one next door into Tv and that works fine! 

I’m sure my old box had aerial in back of it.

Thanks

 

Midnight_Voice
EE Community Star
EE Community Star

@GamGam21 

What’s a ‘TV alone’ mode?

You old TV Box never ‘allowed you to transfer between HDMI 1, 2 and the TV’ because it doesn’t have these connections. It’s your TV that allows you to switch between these, or should do.

But I’m wondering how you have all this connected, and if it is different from what you had before?

There should be an aerial connected to the Box, it should have been tuned in, and the Box should be connected with an HDMI cable to HDMI 1 on the TV. Many people would just use a male-to-female aerial cable to carry the broadcast signal from the Aerial Out on the Box to the Aerial In on your TV; but if you are happy with an independent aerial for that, that’s fine.

You need to have paired your remote with the TV - it will happen automatically if you follow EE TV’s setup instructions, and the remote recognises the TV - what make and model is it, by the way? - but if not, you will have to keep using your TV remote to switch between HDMI 1, 2, and broadcast TV from the TV.

The DVD player doesn’t plug into the box either; it should plug into the TV. But maybe that where there wasn’t room. What’s the make and model of the DVD player? From that and the make and model of TV, I can figure out if there is room for it or not.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

Hi Midnight_Voice

Thank you for reply. Sorry for not making myself clear. The TV mode is on my actual Panasonic TV under the input selection not the box. The cable is going from box into HDMI1 Firestick is in HDMI2 into my TV. 
I have a Panasonic Freeview HD and DVD player that is over 5 years old that my husband used to use for his DVD’s.

If old box ever played up I could easily convert to TV by the input selection on TV remote but now showing no signal when I do this.

Hope this makes a bit more sense.

 

Midnight_Voice
EE Community Star
EE Community Star

@GamGam21 

Have you got an aerial cable going into your TV?

If so, you need to tune it, on the TV.

If not, you need an aerial cable going into your TV.

The usual way is via an onward connection from the YouView box, separate from the HDMI cable, as I describe above. If this is what you used to have, put it back.

The YouView box does need to be powered on for this to work, and if in Standby, it needs Aerial Out,  Settings/Picture & Sound/Antenna Out, on the YouView box, to work.

If the YouView box is playing up though, you can just take both aerial connections off the YouView box and join them together to make the TV work, though the YouView box won’t be able to record while this is going on.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
Midnight_Voice
EE Community Star
EE Community Star

@GamGam21 

Further thought, you talk about having  a Mini going into your TV. 

Is this a Box Mini? If so, that doesn’t have an aerial in, or an aerial out, and whatever aerial used to go into a previous YouView box now needs to go straight into the TV.

But if you have a Box Mini, then you must also have a Box Pro (where?) and that does have all the same connections as earlier YouView boxes, and is what I have been talking about about above.

So are we talking about one TV, or two TVs?

Can you please clarify?

And did you want to use the Panasonic player, and if so, just to play DVDs, or did you want it fully functioning? Though apart from playing DVDs, I don’t think it would do anything that the EETV box can’t do better.

In which case, I do need the model number of the TV and of this Panasonic player, to see what’s possible.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

Hi

EE Mini box is in another room and works fine! 

No I only have one aerial and that goes into the box itself.  Think as old panasonic freeview not plugged in anymore, as no socket on box available this is causing the issue.  Getting too complicated now, so think going to give up.

Thanks for trying to help!

@GamGam21 

Aw, don’t give up quite yet. See where my aerial lead, coming from the wall socket (you’ll have to take my word for that), goes into the back of myYouView box? The one labelled TV YouView In on a blue label? Well, right next to it is a very similar plug, labelled TV YouView Out on a yellow label, and that cable goes up to the TV on the wall.

You will have the In cable, but what’s missing in your setup is the Out cable, carrying the TV signal onward to the TV.

IMG_1491.jpeg

 

IMG_1492.jpeg

 In the second picture, you can see that the blue In cable has a male connector, but the yellow Out cable is slightly different in that it has a female connector. (Though the other end, that goes in the TV, is male).

Chances are that you have one of these Male-Female cables knocking about, as the Panasonic player will have used one. Or maybe a Female-Female adaptor, which turns a Male-Male cable into a Male-Female.

But if not, Screwfix have a cable plus adaptor set for £2.39. Use your own if you have it, or buy that one, plug the female end in the YouView box and the other end in your TV, tune the TV, and away you go!

Just remember you need to change Settings on the YouView box - Settings/Picture & Sound/Antenna Out ‘On’  for this to work when the YouView box is in standby. And it won’t work if the YouView box is off at the mains, of course.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

Hi Midnight_Voice

SUCCESS!!! I didn’t give up. I took lead from DVD/Freeview box and put into new TV box and it worked!! Yeahhh!!

Thank you for your help!

Gam Gam21 😘